FAQ

When will I receive my order?

Generally, your order will ship within 3 to 5 business days via USPS.

Which shipping carriers do you use?

We ship all of our orders via USPS.

If you are located in the United States, you should receive your order within two weeks.

If you are located outside of the United States, please allow 4-6 weeks to receive your order.

How do I get a discount code?

We happily supply frequent discount codes to our email subscribers. Want a discount code? Get an instant 20% off discount by clicking here.

Do you accept wholesale orders?

Definitely! Please contact us for information on how to create a wholesale account.

Do you offer private labeling to wholesalers?

No, we do not offer private labeling at this time. 

Are your products all natural?

Most of the ingredients in our products ARE natural, but the word ‘natural’ can mean different things to people. What makes it even more confusing is that the FDA doesn’t regulate the term.

Because we don’t want to confuse anyone, we don’t use the term “all natural” to describe our products. Why? Because we may use preservatives and fragrances in some of our products. A preservative is used in our hand and body lotions and sugar scrubs because anything that has water in it or that will be used in the shower can grow nasties without an added preservative. 

Another reason is that fragrances are used to scent some of our products. Fragrances are not considered natural, but we use only fragrances that are free of parabens, phlalates, and petroleum-derived ingredients. I am very sensitive to fragrances so I this is very important to me.

If you have questions about the use of fragrances or preservatives in a specific product, please contact us or see the product label for further information. 

Are your products organic?

While many of the ingredients we use are organic, our products do not have organic certification from the National Organic program of the United States Department of Agriculture (USDA). Any organic ingredients used in our products are listed on product labels and in the product listing description. 

Do you promote or use animal testing?

We have never tested our products on animals and we do not promote animal testing. Our products have been certified as ‘cruelty-free’ by the Leaping Bunny Program. You can find more information on the Leaping Bunny program by clicking here

Do your products have SPF or provide protection from sun damage?

No. We do not make claims that any of our products contain sunscreen or provide any sun protection. Any product with a SPF listed on the label is considered a drug by the Food & Drug Administration (FDA) and is strictly regulated. To make claims about SPF without FDA approved testing is illegal.

Do you make products that heal skin condition such as eczema or acne?

No. We do not make any health claims for our products.  To make medical claims without FDA approved testing would be illegal.Our products will moisturize or clean your skin and make you smell nice. Those are all the claims we are willing to make. 

Do you have a question that was not listed here?

Please use our contact form and we will be happy to assist you.